Smart Link Radio Network

1. What is the difference between Smart-Link Radio and conventional radio technology?

2. What is the difference between Smart-Link Radio and cellular/control channel technology?

3. What is the range of the radio?

4. What alarm panels are compatible with Smart-Link Radio subscriber units?

5. I don't own a central station, can I offer radio monitoring to my customers?

6. I own a central station; can I receive Smart-Link signals into my central station?

7. What is the cost of the system?

8. I have more questions, who can I contact?

9. How can I find a Smart-Link Radio Dealer in my area?

10. What is the difference between one-way and two-way radio?


1. What is the difference between Smart-Link Radio and conventional radio technology?

Other private radio systems rely on repeater/tower technology to operate. This creates additional costs to the system operator for ongoing lease and maintenance contracts. Also, towers and repeaters have the potential for single point / single path failure: if a tower goes down, many subscribers will be out of service. In contrast, Smart-Link Radio provides multiple paths and each subscriber unit can adapt to changes in the system.

 

2. What is the difference between Smart-Link Radio and cellular/control channel technology?

Smart-Link Radio is listed for use up to UL-AA burglary and NFPA 72, Chapter 4 compliant for fire alarm monitoring under the AES name. Radio signals are conveyed through the Smart-Link Radio system in a matter of a few seconds. Signals sent through the cellular-based channel can take substantially longer.

 

3. What is the range of the radio?

The range from one radio to the next depends on antenna location, building structures and terrain. The typical range for a radio with the smallest antenna is 2 to 5 miles. Range for a higher gain antenna on a rooftop or in an attic is typically 10 to 25 plus miles.

It is important to note that range is not the only factor, and that the multi-routing Smart-Link Radio structure allows every radio to have multiple paths by which to send alarm messages.

 

4. What alarm panels are compatible with Smart-Link Radio/AES radio subscriber units?

All alarm panels are compatible with Smart-Link Radio subscribers. There are a wide range of interface options: there are direct "zone" inputs on every Smart-Link Radio radio.

5. I don't own a central station - can I offer radio monitoring to my customers?

Yes, you can. The Smart-Link Radio network is available to all licensed alarm dealers within our area of coverage.

 

6. I own a central station; can I receive Smart-Link Radio signals into my central station?

Yes! There are a number of ways you can receive Smart-Link Radio signals to your central station. Please call us or e-mail us and we will contact you about the process.

 

7. What is the cost of the system?

Smart-Link Radio is cost effective as there are no expensive tower sites or dedicated repeaters needed, because every Smart-Link Radio is a repeater. A small monthly communication fee is charged for the radio service. When a Smart-Link Radio is used to replace dedicated telephone lines for alarm reporting the result is immediate and substantial savings.

 

8. I have more questions - who can I contact?

 

Send us an e-mail or e-mail us at charlie@smartlinkradio.com

Call us at 617 839-1501(US phone numbers)

or 866-RADIO11 (866-723-4611)

Fax us at 617 770-3910.

 

9. How can I find a Smart-Link Radio Dealer in my area?

Easy! e-mail us at charlie@smartlinkradio.com and request the names of dealers in your area.

 

10. What is the difference between one way and two-way radio?
Private radio monitoring systems often use one-way technology; Smart-Link Radio is two-way. Two-way signals are acknowledged and confirmed, while one-way signals are not.

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