1.
What is the difference between Smart-Link
Radio
and conventional radio technology? |
Other
private radio systems rely on repeater/tower technology to operate.
This creates additional costs to the system operator for ongoing
lease and maintenance contracts. Also, towers and repeaters have
the potential for single point / single path failure: if a tower
goes down, many subscribers will be out of service. In contrast,
Smart-Link
Radio
provides multiple paths and each subscriber unit can adapt to changes
in the system.
|
2.
What is the difference between Smart-Link
Radio and
cellular/control channel technology? |
Smart-Link
Radio
is listed for use up to UL-AA burglary and NFPA 72, Chapter 4 compliant
for fire alarm monitoring under the AES name. Radio signals are
conveyed through the Smart-Link
Radio
system in a matter of a few seconds. Signals sent through the cellular-based
channel can take substantially longer.
|
3.
What is the range of the radio? |
The range
from one radio to the next depends on antenna location, building
structures and terrain. The typical range for a radio with the smallest
antenna is 2 to 5 miles. Range for a higher gain antenna on a rooftop
or in an attic is typically 10 to 25 plus miles.
It is important
to note that range is not the only factor, and that the multi-routing
Smart-Link Radio
structure allows every radio to have multiple paths by which to
send alarm messages.
|
4.
What alarm panels are compatible with Smart-Link
Radio/AES
radio subscriber units? |
All alarm
panels are compatible with Smart-Link
Radio
subscribers. There are a wide range of interface options: there are direct "zone" inputs on every Smart-Link
Radio
radio. |
5.
I don't own a central station - can I offer radio monitoring to my
customers? |
Yes, you
can. The Smart-Link
Radio
network is available to all licensed alarm dealers within our area
of coverage.
|
6.
I own a central station; can I receive Smart-Link
Radio signals
into my central station? |
Yes! There
are a number of ways you can receive Smart-Link Radio signals to
your central station. Please call us or e-mail us and we will contact
you about the process.
|
7.
What is the cost of the system? |
Smart-Link
Radio
is cost effective as there are no expensive tower sites or dedicated
repeaters needed, because every Smart-Link
Radio
is a repeater. A small monthly communication fee is charged for
the radio service. When a Smart-Link
Radio
is used to replace dedicated telephone lines for alarm reporting
the result is immediate and substantial savings.
|
8.
I have more questions - who can I contact? |
Send us an
e-mail or e-mail us at charlie@smartlinkradio.com
Call us at
617 839-1501(US phone numbers)
or 866-RADIO11
(866-723-4611)
Fax us at
617 770-3910.
|
9.
How can I find a Smart-Link
Radio
Dealer in my area? |
Easy!
e-mail us at charlie@smartlinkradio.com
and request the names of dealers in your area.
|
10.
What is the difference between one way and two-way radio? |
Private radio
monitoring systems often use one-way technology; Smart-Link
Radio
is two-way. Two-way signals are acknowledged and confirmed, while one-way
signals are not. |