1. What is the difference between Smart-Link Radio and conventional radio technology?

Other private radio systems rely on repeater/tower technology to operate. This creates additional cost to the system operator for ongoing lease and maintenance contracts. Also, towers and repeaters have the potential for single point / single path failure: if a tower goes down, many subscribers will be out of service. In contrast, Smart-Link Radio provides multiple paths and each subscriber unit can adapt to changes in the system.

Smart-Link Radio is listed for use up to UL-AA burglary and NFPA 72, Chapter 4 compliant for fire alarm monitoring under the AES name. Radio signals are conveyed through the Smart-Link Radio system in a matter of a few seconds. Signals sent through the cellular-based channel can take substantially longer.

3. What is the range of the radio?

The range from one radio to the next depends on antenna location, building structures and terrain. Typical range for a radio with the smallest antenna is 2 to 5 miles. Range for a higher gain antenna on a rooftop or in an attic is typically 10 to 25 and more miles.

It is important to note that range is not the only factor, and that the multi-routing Smart-Link Radio structure allows every radio to have multiple paths by which to send alarm messages.

All alarm panels are compatible with Smart-Link Radio subscribers. There is a wide range of interface options:
There are direct "zone" inputs on every Smart-Link Radio radio.

"FDX" (full data transfer) modules are provided by some panel manufacturers that create a data link from alarm panel to radio communicator.

Yes! You can. The Smart-Link Radio network is available to all licensed alarm dealers within our area of coverage.

Yes! There are a number of ways you can receive Smart-Link Radio signals in your station. Please call us or e-mail us and will will contact you on the process.

Smart-Link Radio is cost effective as there are no expensive tower sites or dedicated repeaters needed, (every Smart-Link Radio is a repeater). A small monthly communications fee is charged for the radio service. When a Smart-Link Radio is used to replace dedicated telephone lines for alarm reporting the savings can be substantial and immediate.

Send us an e-mail or e-mail us at support@smartlinkradio.com

Call us at 617 839-1501(US phone numbers)

or 866-RADIO11 (866-723-4611)

Fax us at 617 770-3910.

9. How can I find a Smart-Link Radio Dealer in my area?

Easy! e-mail us at support@smartlinkradio.com and request the names of dealers in your area.